CMG
Speak to an Advisor
Facebook-f
X-twitter
Linkedin
Client Login
Menu
HOME
ABOUT US
Why Partner With CMG
Our Team
Giving Back
Testimonials
WHAT WE DO
Our Partners
BLOG / NEWS
CONTACT US
BLOG / NEWS
Is My Contact Center AI Investment Futureproof?
CMG
–
December 11, 2025
In the world of AI, 12 months can feel like an eternity. Unlike laptops and smartphones, AI models can become…
Read More
How The AI Arms Race Traps Us All On An Upgrade Treadmill
CMG
–
November 20, 2025
Humanity is caught in an escalating arms race fueled by technological progress, with conflict zones emerging in everyday life. From…
Read More
Companies Favor Targeted IT Strategies Over ‘Big-Bang’ Projects
CMG
–
November 13, 2025
Instead of lengthy implementations, the emphasis is now on smaller, more manageable deployments that can be paused if they aren't…
Read More
Good AI Innovation Means Focusing On Workflow Not Cutting Jobs
CMG
–
November 6, 2025
Companies that leverage AI effectively are not reducing their workforce entirely. Instead, they are reevaluating how tasks are executed. When…
Read More
TransUnion Says Hackers Stole 4.4 Million Customers’ Personal Information
CMG
–
October 30, 2025
A major data breach has been reported by TransUnion, a leading credit reporting agency, impacting over 4.4 million customers. The…
Read More
Jaguar Confirms Data Stolen in Breach, Staff Told to Stay Home For Another Week
CMG
–
October 23, 2025
Jaguar Land Rover (JLR) has confirmed that some data was compromised in the cyberattack that occurred last month, even as…
Read More
New Raven Stealer Malware Hits Browsers for Passwords and Payment Data
CMG
–
October 16, 2025
Recent research by the Lat61 Threat Intelligence Team at Point Wild, led by Onkar R. Sonawane, has uncovered a new…
Read More
Hackers claim they stole 1.5 billion Salesforce records from hundreds of companies in major hack – but are they telling the truth?
CMG
–
October 9, 2025
Months after the initial breach, ShinyHunters have disclosed further details about the attack, claiming to have stolen 1.5 billion records…
Read More
Microsoft Warns Dangerous PipeMagic Backdoor is Being Disguised as ChatGPT Desktop App – here’s what we know
CMG
–
October 2, 2025
Microsoft has warned about a malicious application circulating online that masquerades as a ChatGPT desktop app. This application contains a…
Read More
Agentic AI in Contact Centers: The Next Big Shift in Customer Experience
CMG
–
September 25, 2025
Agentic AI can play a significant role in enhancing the efficiency of contact centers. By integrating this technology, organizations can…
Read More
« Previous
1
2
3
4
5
Next »
X