Instead of lengthy implementations, the emphasis is now on smaller, more manageable deployments that can be paused if they aren’t working. You don’t need to have extensive experience to have encountered an environment where IT was primarily focused on system governance, often functioning as a cost center. In recent years, IT has transformed into something entirely different. As noted in a recent Grant Thornton research report, the role of IT is now to “agilely enable opportunities,” reducing lost potential through appropriate technology. According to their survey of 552 executives, the top priority for technology investments in 2025 is resource optimization, while cost savings ranked much lower in importance.
