7 Technology Pillars

7 TECHNOLOGY PILLARS

WE BELIEVE IN CHOICE WITHOUT COMPLEXITY

CONNECTIVITY
• Public Cloud
• Onramps
• Direct Connects
• Express Routes

COMPUTING
• Private Cloud
• Public Cloud
• Bare Metal
• Colocation
• Orchestration

IAAS

STORAGE
• Cloud File Storage
• Colocation
• Managed Backup
• Disaster Recovery

MANAGED SVCS
• Managed O365
• IT Support
• Desktop aaS
• Cloud Migration
• Professional Svcs

SAAS MGMT
• Microsoft Office
• SAP

CLOUD TRANSFORMATION CONSULTING
• Readiness Assessment
• Migration
• DevOps
• Best Practices
• Cost Optimization

SEAT LICENSE
• Voice
• Text / SMS
• Video (Zoom)
• Web Conferencing
• Collaboration
(Slack, Glip, MS
Teams, etc.)

ADD ONS
• CRM Integration
• Accounting Integr.
• CCaaS Integration
• IVR
• Call Recording
• AI / Sentiment

PREMISE SYSTEMS
• Prem as-a-Service
• SIP Trunks

ANSWERING SVCS
• Ruby Receptionist

CCAAS SOLUTION
• IVR
• Analytics
• Performance Mgmt
• Dashboards

DIALER
• Outbound Dialer
• Preview
• Predictive Dialer
• Progressive Dialer

WORKFORCE MGMT

QUALITY MGMT
• AI / Sentiment

CRM INTEGRATIONS

UCAAS INTEGRATIONS

PCI HANDLING

HIPPA HANDLING

GAMIFICATION

ADD ONS
• Accounting Integr.
• Call Recording

DEVICES
• Handsets
• iPads
• Devices

MOBILE NETWORK
• Detail Reporting
• Device Usage Mgmt
• Application Filtering
• Detailed Reporting
• CyberReef Solutions

EXPENSE MGMT
• Wireline
• Mobility

SENSORS
• Temperature
• Pressure
• Soil Moisture
• Content
• Video

REPORTING
• Geo-Fence
• Detailed Use
• Velocity/Acceleration

SD-WAN
• Auto-Failover
• Bonding
• Intelligent Routing
• VNF (Virtual Network)
• Firewall
• Application Aware

CONNECTIVITY
• Broadband
• Dedicated Fiber
• Coax
• WISP / Microwave
• 3G/4G/5G Internet
• Satellite Internet
• Circuit Aggregation

MANAGED WIFI
• Internal Network
• Guest Network

SECURITY
• Firewall (Prem / Web)
• Endpoint Security
• Network Security
• Assessment

REMEDIATION
• Circuit Monitoring
• Trouble Ticket Creation

IDENTIFY
• Virtual CISO
• Cyber Consulting
• Vulnerability Assess.
• Penetration Test
• Compliance
• Phishing Simulation
• Awareness Training

PROTECT
• Managed Firewall
• Web Security
• Email Security
• Endpoint Protection
• Managed Cloud FW
• Data Protection
• Zero-Trust Framework
• Remote User VPN
• Patch Management

DETECT
• Log Mgmt (SEIM)
• AI Machine Learning
• Intrusion Detection
• Intrusion Prevention
• SOC as a Service

RESPOND
• Incident Response
• Containment /Eradication/Restore

PHYSICAL SECURITY
• Video Surveillance
• Access Cards

DOCUMENTATION
• HIPPA/HITECH
• SOC 1 & 2
• EU Model Clause
• EU Privacy
• GDPR
• ISO
• PCI
• ITEL
• HITRUST
• CSA
• CMMC

COMPLIANCE-AS-A-SERVICE
• Reducing complexity of regulatory requirements
• Compliance Dashboard
• Risk Analysis
• Gap Mitigation
• Remediation Auditing
• Security and Compliance Monitoring
• Incident and Response Forensics
• Business Associate Agreements (BAAs)