Positive Customer Interactions Start Here

The modern call center, now known as CCaaS, has evolved. More than just phones, it can encompass social media, smart analytical platforms, chatbots, Artificial Intelligence, phones, and improved security. Customer Service can often be a source of frustration, let us identify the CCaaS strategy that helps you make it a source of pride, and a …

Cybersecurity: Strategic Technology or Simply a Business Necessity?

#DataBreaches cost an estimated $6 trillion globally in 2021! Yes, you read that right — 6 trillion! Companies had no choice but to pay out ransoms in order to protect critical data. From #DeepLearning to #AI technology, companies are fighting back and leveraging tech tools to get ahead in the age of big data. #Cybersecurity …

5 Top Business Continuity Trends 

What is your current security posture today? •Reactive•Proactive•Adaptive CMG will meet you where you are on your journey. Our team of unbiased security experts are here to guide you to the next level of securing your business. When it comes to ransomware attacks or major natural disasters, many business owners adopt the belief that it …