Password Security Still an Issue Despite Rising Cybersecurity Education

Unfortunately, research has shown that #CyberSecurity education doesn’t necessarily result in better password hygiene, and it may even create a false sense of password security. Even as we spend more time online as #CyberAattacks rise, there remains a disconnect regarding digital protection. Are you open to learning about the trends our security experts are seeing …

Contact Center as a Service (CCaaS)

Contact Center as a Service (CCaaS) is an affordable solution that can adapt to your company’s needs, giving your business the flexibility to easily add the latest features and remove ones that are no longer useful. We can help you maximize your business’ efficiency with customized customer service solutions. Check out our white paper to …

Positive Customer Interactions Start Here

The modern call center, now known as CCaaS, has evolved. More than just phones, it can encompass social media, smart analytical platforms, chatbots, Artificial Intelligence, phones, and improved security. Customer Service can often be a source of frustration, let us identify the CCaaS strategy that helps you make it a source of pride, and a …